LOG-NET Honors Carrier's Customer Service

    LONG BEACH, CA-Global container carrier Evergreen has been named recipient of the first annual award for E-commerce Excellence by LOG-NET, Inc., an industry leader of international web-based supply chain execution solutions. The presentation was made here yesterday (March 3) at the TransPacific Maritime Conference before an audience of some 600 logistics industry people. The TPM event is sponsored by the Journal of Commerce.

    John Motley, LOG-NET CEO and founder, said that the award recognizes the Taiwan-based shipping company, "for its consistent performance across multiple clients and Evergreen's ability to achieve the highest level of completeness and timeliness among all ocean carriers rated in the delivery of EDI events LOG-NET customers have selected most important to them."

    He added that Evergreen was selected after a detailed analysis of the almost 500,000 FEU's of international containerized traffic that LOG-NET manages in it supply chain visibility services. "The Evergreen team should be commended on their consistent performance," he said.

    "Evergreen's operations, customer service, systems and electronic staff have consistently proven that they can work together under the most time crunching conditions to achieve and deliver impressive results for their customers worldwide," Mr. Motley said.

    Accepting the award, a crystal pillar, was Wesley Brunson, Executive Vice President of Evergreen America Corp., North America agents for EMC. "Our goal has always been to be customer-centric. To be the recipient of this honor that is a direct result of our exporters and importers around the world is both gratifying and humbling," he said.

    Arnold Wang, President of Evergreen Marine in Taiwan, said: "In the last few months, Evergreen has received international recognition for environmental excellence, quality assurance and for safety and training. This newest award, directly tied to how we serve our customers, recognizes the efforts that are made by Evergreen staff and systems worldwide. We are pleased to know that our efforts are yielding such success."

    Mr. Motley noted that the Evergreen team "has had to perform consistently with specific messages and achieved the highest level of completeness amongst all ocean carriers rated in the delivery of the EDI events our customers have selected as most important to them."

    To be selected, Evergreen provided more than 99% of the selected transactions on a timely basis from every point in its service network. "It implies a solid customer focus and the ability to identify, monitor and report the disposition of a specific customer's freight anywhere in the world," Mr. Motley said.

    More than 35 ocean carriers were part of this review and all of the top lines in the world were included. "Evergreen has earned this recognition as the best in the world for their improvements and evolution in the area of customer focused electronic commerce," said Mr. Motley.

About EVERGREEN
Evergreen offers exporters and importers wide variety of options to move containerized cargo from point to point in all-water service to and from all coasts of North America, Asia and Europe to and from all six continents using a state-of-the-art fleet of some 150 containerships.

About LOG-NET, Inc.
Founded in 1991, LOG-NET, Inc. of Little Silver, N.J. was established to provide the finest trade, transportation, and logistics information systems. The company has grown from a supplier of custom logistics solutions into a developer of integrated trade management applications active in more than 20 countries around the world.